Nibinesh
nibinesh.com — Policies & Legal | V1 - Last updated: 21 Aug 2025
Operator: Nibinesh (Tamil Nadu, India)
Contact
- Business/Website: nibinesh.com (operated by Nibinesh)
- Location: Tamil Nadu, India
- Phone: +91 96552 33901
- Email: sri@nweb.co.in
- About: https://nibinesh.com/about
Support is provided via email or phone. Meetings/consultations are by appointment.
Pricing Details
- Services: Custom website development, eCommerce implementations, and automations.
- Engagement model: Per‑project pricing based on agreed scope and complexity.
- Before payment: Scope, deliverables, timelines, and fees are clearly communicated and agreed in writing (usually via email/contract).
- Milestones: If applicable, milestone amounts and due dates are specified in the proposal/contract.
- Currency & taxes: Quotes are typically in INR (₹). Any applicable taxes will be stated in the quote/invoice.
- Out‑of‑scope: New features or changes beyond the agreed scope are quoted separately and executed only after written approval.
- Invoices/receipts: Issued electronically.
- Delivery mode: No physical goods. All deliverables are provided electronically (email or other suitable digital channels).
Terms & Conditions
Agreement
By engaging services and making a payment on nibinesh.com, you agree to these Terms & Conditions. These terms govern your use of services provided by Nibinesh (the “Service Provider”).
1) Services
- Professional services include (but are not limited to) website development, eCommerce solutions, and automations.
- Specific deliverables, timelines, and acceptance criteria will be defined in a written proposal/contract shared via email.
- All deliverables are provided electronically. No shipping or physical delivery is involved.
2) Engagement & Communication
- Project scope, pricing, and milestones are agreed in writing prior to payment.
- The Client will provide timely inputs, approvals, and content through a designated point of contact.
- Delays caused by missing inputs/approvals may shift timelines accordingly.
3) Payments
- Payments are processed securely via a payment gateway. Card/bank details are handled by the gateway and are not stored by the Service Provider.
- Payment schedules (if any) are specified in the proposal/contract and shared via email.
- Work may pause if scheduled payments are overdue until dues are cleared.
4) Revisions & Change Requests
- Reasonable revisions aligned with the agreed scope are included as specified in the proposal.
- Material scope changes or new features are treated as out‑of‑scope and quoted separately.
5) Intellectual Property
- Upon receipt of full payment, the Client receives ownership of the final deliverables as defined in the proposal (excluding third‑party assets and any pre‑existing libraries/tools used to deliver the project).
- The Service Provider may reference non‑confidential outcomes in a portfolio/case studies unless the Client objects in writing.
6) Confidentiality
- Information shared for the project (credentials, data, business plans, etc.) is treated as confidential and used only to deliver the services.
7) Warranties & Limitations
- Services are provided with reasonable skill and care. Complex digital systems may involve third‑party dependencies and constraints.
- To the maximum extent permitted by law, liability is limited to the amount paid by the Client for the specific project.
8) Governing Law & Jurisdiction
- These terms are governed by the laws of India.
- Jurisdiction: Courts in Tamil Nadu, India.
Privacy Policy
Overview
Your privacy is important. This policy explains what personal data may be collected, how it’s used, and your choices. This website is operated by Nibinesh (Tamil Nadu, India).
Information We May Collect
- Contact details: name, email, phone when you inquire or book a call.
- Project information: requirements, content, and brand assets you share for project execution.
- Technical data: basic analytics/cookies, device/browser info, IP address to improve site experience.
- Payment-related data: payments are processed by the payment gateway; the Service Provider does not store your card/bank details.
How We Use Your Information
- To respond to inquiries, provide proposals, and deliver services.
- To process payments, send invoices/receipts, and maintain records.
- To improve the site/services and comply with legal obligations.
Sharing & Third Parties
- Data may be shared with service providers strictly as needed (payment gateway, hosting, email tools, analytics).
- Personal data is not sold.
Cookies
- The site may use essential and analytics cookies. You can control cookies via your browser settings.
Data Retention & Security
- Project and billing records are retained as required for business and legal purposes.
- Reasonable safeguards are used to protect information; however, no method of transmission/storage is 100% secure.
Your Choices
- You may request access, correction, or deletion of your personal information, subject to legal/business requirements.
- Contact: sri@nweb.co.in or +91 96552 33901.
Updates
- This policy may be updated periodically. Material changes will be reflected here with a new “Last updated” date.
Cancellation & Refund Policy
- Nature of services: Custom project‑based work with no physical goods. All deliverables are electronic.
- General rule: Payments are non‑refundable once a scope is confirmed and work has commenced, since time and resources are allocated to custom work.
- Rare exceptions: In exceptional cases, and only upon identifying a genuine reason at the Service Provider’s sole discretion, a partial or full refund may be considered.
- How to request: Email details to sri@nweb.co.in (you may also call +91 96552 33901). Include your project reference, payment details, and reason.
- Assessment: If a refund is approved, the basis and amount (considering work completed and any third‑party costs) will be communicated in writing.
- Method: Approved refunds, if any, will be processed to the original payment method via the payment gateway. Bank/gateway processing times apply.
- Cancellations before completion: Fees for work already performed and committed costs will apply. Remaining deliverables will be handled as per mutual written agreement.
Shipping & Delivery Policy (Digital Services)
Scope
This policy applies to all purchases made on nibinesh.com for website development, eCommerce solutions, automations, and related professional digital services.
Merchant Category Code (MCC)
MCC: 7372 — Computer Programming, Data Processing, and Integrated Systems Design Services.
Delivery Mode
All deliverables are provided electronically. No physical goods are shipped. Delivery will occur via email or other appropriate digital channels (e.g., secure file transfer, shared drives/repositories, or project management tools) as specified in your project agreement.
Dispatch/Delivery Timelines
Delivery timelines are project-specific and will be defined in your quotation/contract and subsequent written communications. Milestone releases and handover dates will be scheduled and shared in writing.
Shipping Charges
Not applicable (no physical shipment).
Delivery Confirmation
A delivery is deemed completed when the agreed digital deliverables are sent to the client’s designated email/account or repository and acknowledgment is received, or when system logs indicate successful handoff.
Refund Timelines (Disclosure)
Refund Approval Time: 3–5 working days.
Refund Processing Time: 3–5 working days.
Note: As services are custom, refunds are generally not offered; exceptional cases may be reviewed at the Service Provider’s discretion in line with the Refund Policy.
Support & Contact
Email: sri@nweb.co.in
Phone: +91 96552 33901
Location: Tamil Nadu, India